1. Free Worldwide Shipping
We offer FREE standard shipping to most countries worldwide on all orders. Your order will be delivered without any additional shipping charges, making your shopping experience seamless and cost-effective.
Eligible Countries for Free Shipping:
- Americas: United States, Canada, Mexico, Brazil, Argentina, Chile, Colombia, Peru
- Europe: United Kingdom, Germany, France, Italy, Spain, Netherlands, Belgium, Sweden, Switzerland, Austria, Denmark, Norway, Poland, Portugal, Ireland
- Asia-Pacific: Australia, New Zealand, Japan, South Korea, Singapore, Malaysia, Thailand, India, UAE, Saudi Arabia, Hong Kong, Taiwan
- Other Regions: South Africa, Israel, Turkey
Note: Some remote locations or restricted areas may not qualify for free shipping. If your country is not listed, additional shipping fees may apply.
2. Shipping Times & Delivery Estimates
- Standard Shipping (Free): 7–15 business days
- Express Shipping (Paid): 3–7 business days (available at checkout)
Processing Time: Orders are typically processed and shipped within 1–3 business days (excluding weekends and holidays).
3. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package using our website or the courier’s official tracking portal.
4. Customs & Import Taxes
- Duties & Taxes: Some countries may charge customs fees or import taxes. These fees are the customer’s responsibility and are not included in the order total.
- Pre-Paid Duties Option: At checkout, you can select DDP (Delivered Duty Paid) shipping (if available) to avoid surprise fees.
5. Shipping Restrictions
- We do not ship to PO Boxes or military addresses unless Express Shipping is selected.
- Some high-value items may require signature confirmation upon delivery.
6. Lost or Delayed Packages
- If your order is delayed beyond the estimated delivery window, please contact our support team.
- If a package is lost in transit, we will either reship your order or issue a refund.
7. Returns & Refunds
If you are not satisfied with your purchase, you may return it within 30 days for a refund or exchange. Return shipping costs may apply unless the item is defective.
Need Help?
For any shipping-related questions, contact us at:
📧 [email protected]